RFP 4422 Customer Service Leadership Training
| Project #: | RFP 4422 (RFP) |
|---|---|
| Issued by: | Oregon Metro |
| Publish Date: | Dec 18, 2024 2:00PM |
| Proposals Due Date: |
Jan 7, 2025 2:00PM
(Pacific Standard Time)
|
| Status: | Open |
| Posted: | Dec 18, 2024 |
Description
Metro's Deputy COOs are seeking a consultant to develop a learning curriculum that the Central Service Directors will be required to participate in that is focused on establishing a shared commitment and understanding of what it means to be a successful, service-oriented leader.
Metro's organizational structure includes a portfolio of "Central Services" which are defined by specific functions organized within departments, overseen by Director-level leaders. The central service departments include Human Resources, Finance & Regulatory Services, Communications, Capital Asset Management, Information Technology, and Diversity, Equity & Inclusion.
Special Instructions
A. Proposal Writing Coaching: For this RFP, Metro offers free coaching for interested COBID firms. The coaching will be done by a contractor of Metro’s choice. The coaching will be a 30 – 60 minute session about writing a proposal in general. Any interested firms must communicate that interest by 2:00 pm on December 27, 2024 to bidsandproposals@oregonmetro.gov. Metro staff will be in touch to connect you with the contractor for scheduling.
Attachments
This project has the following solicitation documents.
You will need to:
Be logged into Bid Locker- Be registered with Oregon Metro
- Express interest using the "Express Interest" button above
Vendor Questions and Answers
For Questions or Additional Information, Contact:
Interested Parties and Planholders
Interested Parties
These are the vendors who have expressed interest in this solicitation:
| Business | Contact Phone | When |
|---|---|---|
|
BeMapic LLC
Driving Customer Support Excellence & Strategic Transformation
|
5416005550 |
Dec 19, 2024
(sub)
|
|
BNX Financial Solutions, LLC
HR
|
9043450070 | Dec 19, 2024 |
|
Engage Strategic Consulting
Training Future Leaders
|
5409089776 |
Dec 20, 2024
(prime)
|
| Espousal Strategies, LLC (DBE, ESB, MBE ) | 971-410-9407 |
Dec 19, 2024
(prime)
|
| Global transformation Forum | 2404325647 |
Dec 19, 2024
(prime)
|
|
GRIFFOX LLC
Building Excellence in Businesses and People
|
8503767843 | Dec 19, 2024 |
| Guide on the Side (ESB, MBE) | 503-330-1813 | Dec 19, 2024 |
| HR Answers, Inc. | 503-885-9815 |
Dec 19, 2024
(prime)
|
|
Infusion Partners LLC
(ESB)
We drive our clients’ products and services to market faster and easier, in ways that exceed expectations and deliver long term value.
|
5037201586 |
Dec 20, 2024
(prime)
|
| Integrated Solutions Group, LLC | 5038166824 |
Dec 20, 2024
(prime)
|
|
Richelli Consulting Group
(MBE, VOB, WBE)
"Empowering Success in Government Contracting"
|
214-707-5640 |
Dec 19, 2024
(prime)
|
| Seattle Daily Journal of Commerce | 2066228272 |
Dec 19, 2024
(plan center)
|
| SevenOutsource | 3153087852 |
Dec 19, 2024
(other)
|
| THWilson Bonds | 5598762610 |
Dec 19, 2024
(prime)
|
Planholders
These are the vendors who have downloaded the solicitation documents:
| Business | Contact Phone | When |
|---|---|---|
|
BeMapic LLC
(DBE, ESB, WBE)
Driving Customer Support Excellence & Strategic Transformation
|
5416005550 | Dec 19, 2024 |
|
BNX Financial Solutions, LLC
(WBE)
HR
|
9043450070 | Dec 19, 2024 |
|
Engage Strategic Consulting
Training Future Leaders
|
5409089776 |
Dec 20, 2024
(sole)
|
| Espousal Strategies, LLC (DBE, ESB, MBE ) | 971-410-9407 |
Dec 19, 2024
(prime)
|
| Global transformation Forum | 2404325647 | Dec 19, 2024 |
|
GRIFFOX LLC
Building Excellence in Businesses and People
|
8503767843 | Dec 19, 2024 |
| Guide on the Side (ESB, MBE) | 503-330-1813 | Dec 19, 2024 |
| HR Answers, Inc. | 503-885-9815 | Dec 19, 2024 |
|
Infusion Partners LLC
(ESB)
We drive our clients’ products and services to market faster and easier, in ways that exceed expectations and deliver long term value.
|
5037201586 |
Dec 20, 2024
(prime)
|
| Integrated Solutions Group, LLC | 5038166824 | Dec 20, 2024 |
|
Richelli Consulting Group
(MBE, VOB, WBE)
"Empowering Success in Government Contracting"
|
214-707-5640 | Dec 19, 2024 |
| Seattle Daily Journal of Commerce | 2066228272 | Dec 19, 2024 |
| SevenOutsource | 3153087852 | Dec 19, 2024 |
| THWilson Bonds | 5598762610 | Dec 19, 2024 |
Commodity Codes
Commodity Codes (NIGP):
- 918-75
- Management Consulting
- 918-83
- Organizational Development Consulting
Solicitation Keyword Tags
administrative management, customer service training, leadership coaching, managerial training
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